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How kapiar88 Handles Your Personal Data

Your account data, wallet details, and transaction history stay within our system under a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyTransaction history retentionYour data access rightsContact path for data requests

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HOW WE PROTECT IT

Data Handling You Can Check Against Your Account

Every layer of your account data — from your login credentials to your GoPay payment history — is handled under a consistent set of controls. Here is how each area works in practice, not just in principle.

Account Security

Login sessions are protected by OTP verification tied to your registered mobile number. Any device change triggers a fresh verification step before access is granted, so your account stays yours alone.

Cookie and Session Data

Session cookies keep your login continuous across your phone and other devices. You can clear cookies at any time from your browser or app settings, which will end active sessions on all linked devices.

Payment Data Retention

DANA, OVO, and GoPay transaction records are retained for the minimum period needed to handle disputes and meet record-keeping requirements. After that window closes, transaction detail is removed from active storage.

Data Access and Correction

You have the right to request a copy of the data we hold on your account, correct anything that is inaccurate, or ask us to delete data where permitted. Submit that request through live chat or the Help Centre form.

DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to remove specific records, our support team handles those requests directly. We aim to respond to data-related enquiries within a reasonable time. Reach us through any of the channels below.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the fastest path for data enquiries — our team can verify your identity and pull your account record in the same session.

Email Support

Send your data request to our support email with your registered account name and the wallet identifier you use — DANA, OVO, or GoPay — so we can locate your record quickly.

Account Help Centre

The Help Centre inside your account has a dedicated data-request form. Fill in the request type — access, correction, or deletion — and our team will handle it from the queue.

What We Collect and Why It Matters

kapiar88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on kapiar88, we collect the details you submit — name, contact information, and the e-wallet identifiers linked to your payment method, whether that is DANA, OVO, or GoPay. We also log device type, browser session data, and general location signals to

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keep your account secure and to verify that access is consistent with your usual pattern. Transaction records, including top-up amounts and withdrawal requests, are retained for the period required to resolve disputes and meet applicable record-keeping obligations. We do not sell your personal data to third
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parties. Data shared with payment processors — including the rails behind DANA, OVO, and GoPay transfers — is limited strictly to what those processors need to complete your transaction. Cookies and session tokens are used to keep your login active across devices, which means you can
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start a session on your phone in Bekasi and continue it on another device without logging in again. You can request to review, correct, or delete your stored data by contacting our support team. Availability of certain features depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on kapiar88

These are the questions we hear most often from people who want to understand how their data is used, stored, and managed on kapiar88. Each answer reflects how our system actually works.

We collect your name, contact details, and the e-wallet identifier you link at registration — DANA, OVO, or GoPay. Device type and session data are also logged for account security purposes.

We only share data with payment processors — such as those behind DANA, OVO, and GoPay rails — and only the minimum information required to complete your transaction. We do not sell your data.

Transaction records are kept for the period required to resolve any disputes and meet applicable obligations. Once that window closes, detailed records are removed from active storage.

Yes. Submit a data access request through live chat or the Help Centre form inside your account. Verify your identity with your registered number and we will locate your record.

Contact support via live chat or email with your account name and linked wallet identifier. Specify that you are requesting deletion. We will confirm what can be removed under applicable record-keeping rules.

Payment identifiers are retained only for the minimum period required after account closure. After that, they are removed from active records. You can ask support to confirm the timeline for your specific account.

How kapiar88 Handles Your Personal Data

Data Handling You Can Check Against Your Account

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Help Centre

Common Questions About Your Data on kapiar88

01 What personal data does kapiar88 collect when I register?

02 Does kapiar88 share my data with third parties?

03 How long does kapiar88 keep my transaction history?

04 Can I request a copy of all the data kapiar88 holds on my account?

05 How do I ask kapiar88 to delete my account data?

06 What happens to my DANA or GoPay payment details if I close my account?

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